Privacy Policy
1. Introduction
Welcome to Insaito ("we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.insaito.com, use our services, or interact with us through SMS messages. This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and SMS The Campaign Registry (TCR) requirements.
2. Data Controller
For the purposes of GDPR, the Data Controller is:
3. Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, postal address, email address, phone number (including mobile number for SMS communication), and company name.
- Commercial Information: Records of services purchased or considered.
- Internet Activity: Browsing history, search history, and interactions with our website.
- Professional or Employment Information: Job title, industry.
- Geolocation Data: IP address and location information.
- Communication Preferences: Your preferences regarding email and SMS communications.
- Other Information: Any other information you choose to provide.
4. How We Collect Information
- Directly from You: When you register on our site, subscribe to our newsletter, fill out a form, provide consent for SMS communications, or communicate with us.
- Automatically: Through cookies and similar technologies when you interact with our website.
- From Third Parties: Such as analytics providers, advertising networks, and service providers.
5. Legal Basis for Processing Personal Data (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose, including receiving SMS messages.
- Contractual Necessity: To fulfill a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: To comply with a legal obligation.
- Legitimate Interests: For our legitimate interests, provided your rights and interests do not override these.
6. Use of Personal Information
We may use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services.
- Personalizing your experience on our website.
- Sending administrative information, updates, and security alerts.
- Communicating ****with you via SMS messages (with your consent), including marketing messages, transactional messages, and service updates.
- Responding to your comments, questions, and customer service requests.
- Marketing and advertising purposes, in accordance with your preferences.
- Complying with legal obligations and resolving disputes.
7. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from us. This includes:
- Types of Messages: Promotional offers, updates, transactional messages, and service notifications.
- Message Frequency: You will receive no more than 10 messages per month.
- Message and Data Rates: Standard message and data rates may apply. Check with your mobile service provider for details.
- Opt-Out Instructions: You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive. After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt-in again.
- Help Instructions: For assistance, reply "HELP" to any message or contact us at contact@insaito.com.
- Privacy: Your mobile number and personal information will be protected in accordance with this Privacy Policy.
8. Sharing of Personal Information
We may disclose your personal information to:
- Service Providers: Third-party vendors that provide services on our behalf, including SMS messaging providers compliant with TCR requirements.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
- Legal Requirements: To comply with legal obligations, subpoenas, or governmental requests.
- Third Parties: With your consent or as disclosed at the time of data collection.
9. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request restriction of processing under certain conditions.
- Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.
To exercise your rights, please contact us at contact@insaito.com.
10. Your Rights Under CCPA
If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt-out of the sale of your personal information. Note: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your rights, please contact us at contact@insaito.com or call us at +1 (650) 744-0844.
11. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.
- Cookie Policy: For more detailed information, please refer to our Cookie Policy.
12. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
- We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
14. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic transmission is ever fully secure or error-free.
15. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected such information, please contact us to delete it.
16. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
17. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Continued use of our website and services after any changes indicates your acceptance of the new policy.
18. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
- Email: contact@insaito.com
- Phone: +1 (650) 744-0844
- Address: The Green STE A, Dover, DE 19901 United States
19. Data Protection Officer (GDPR)
If you have any questions about this Privacy Policy or our data practices, you can contact our Data Protection Officer (DPO):
20. Do Not Track Signals
Our website does not respond to Do Not Track (DNT) signals. Third parties may collect personal information about your online activities over time and across different websites when you use our website.
21. Opt-Out Mechanisms
- Email Communications: You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails or by contacting us.
- SMS Communications: To opt-out of SMS messages, reply "STOP" to any message you receive from us or contact us at contact@insaito.com.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
